Privacy Policy for siGenZy
Effective Date: 07 June 2025
Introduction
At siGenZy, a product of PT. Metanotech Advanced Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
By using siGenZy, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
When you use siGenZy, we collect only the information necessary to provide you with our service. This includes, but is not limited to, the following data:
- User Identification Information: Name, email address, phone number, etc.
- Account Data: Information related to your personal financial data, transactions, and budgeting details.
- User Interactions: Any messages or conversations you have with siGenZy for the purpose of receiving support or service.
2. Data Storage and Security
We use Google Cloud Platform (GCP) for deploying our Virtual Machines (VMs), where our services are hosted. The data you share with siGenZy is stored securely within Google’s cloud infrastructure.
- Google Cloud Security: Google has robust security measures in place to ensure the privacy and integrity of data. This includes data encryption, firewall protection, and other security protocols.
- Access to Data: Google does not have access to the content of your data stored in our servers. We utilize Google Cloud as an infrastructure provider, but siGenZy retains full ownership and control of your data.
- Data Ownership: You, the user, are the sole owner of the data you provide to siGenZy.
We also use PostgreSQL as our primary database for storing and managing all your data.
- PostgreSQL Storage: Your personal financial data, transactions, reports, and other relevant information are stored securely in our PostgreSQL database.
- Data Security: We implement industry-standard security practices to ensure that your data in the PostgreSQL database is protected from unauthorized access or breaches. This includes encryption and secure access control.
3. Spreadsheet Data
For reporting purposes, we utilize Google Sheets to manage and store certain data related to your use of siGenZy.
- User Ownership: Upon creating a report or managing data, we assign the user as the owner of the corresponding Google Sheet. This ensures that you maintain control over your data and can manage permissions, access, and sharing settings.
- Data Security: We ensure that only you, as the user, have control over who can access your Google Sheets, and we do not share your data with any third parties without your consent.
4. Data Usage
We use the data collected through siGenZy for the following purposes:
- To provide and improve our services.
- To analyze user behavior and enhance user experience.
- To offer personalized recommendations and insights based on your financial data.
5. Consent
By using siGenZy, you provide your consent to the collection, processing, and storage of your data as described in this Privacy Policy. If you choose to interact with siGenZy, it will be interpreted as your agreement to our privacy practices.
6. Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, or destruction. Our systems are designed with industry-standard security practices to ensure that your data remains safe.
7. Data Retention
We will retain your data for as long as it is necessary to provide our services and as required by applicable law. You can request deletion of your personal data at any time by contacting our support team.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the "Effective Date" accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Address: St, Jl. Mercedes Benz, Cicadas, Kec. Gn. Putri, Kabupaten Bogor, Jawa Barat 16964